NetBSD Problem Report #48557

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Date: Tue, 28 Jan 2014 20:50:58 +0000 (UTC)
From: john.watts@shaw.ca
Reply-To: john.watts@shaw.ca
To: gnats-bugs@NetBSD.org
Subject: 6.1.3 installed just perfect.  When I rebooted, the kbd didn't work, could not log in.   
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>Number:         48557
>Category:       install
>Synopsis:       6.1.3 installed just perfect.  When I rebooted, the kbd didn't work, could not log in.
>Confidential:   no
>Severity:       critical
>Priority:       high
>Responsible:    install-manager
>State:          open
>Class:          sw-bug
>Submitter-Id:   net
>Arrival-Date:   Tue Jan 28 20:55:00 +0000 2014
>Last-Modified:  Wed Jan 29 18:05:00 +0000 2014
>Originator:     John Watts
>Release:        I installed the total version, then the "without X" version of 6.1.3
>Organization:
>Environment:
Sorry, I cannot send you anything at all.  The installation went really well, I was super excited.  I installed it on a machine that already had OpenBSD 5.4 on the first 50G of a 320G disk.  NetBSD happily installed in the 2nd primary, using 25G (I'm a big spender :-) ).  It installed a boot menu for me, let me name each of the o/s's installed and everything worked great.  When I did the first boot on the new system the keyboard acted like it had been unplugged.  In the install, I selected biosboot, rather than a serial port, both times I tried.  The first install I selected a us keyboard, the second time I stuck with what the installer had detected (worked fine).  Unfortunately, the result was the same in the installed system.  Kaput.

The machine I installed it on was a brand new Gigabyte board B75M-D3H, with an Intel i3-3225 processor.  Everything seemed to go well during the initial startup of the installer, but I did see "warning no /dev/console".  That sounds like it might be part of the problem.  But whatever was missing in the installed system, it was absolutely not missing in the installer.

It's really a shame that the keyboard function disappeared on first boot, NetBSD looks really good.  I am definitely going to keep in touch.

This was the amd64 version of NetBSD 6.1.3.  

The install program  really is excellent, very nice.

John Watts
Cranbrook, British Columbia Canada

Go NetBSD!!
>Description:
Sorry, I shot my wad explanation wise in the Environment section.
>How-To-Repeat:
I installed the amd64 model of NetBSD 6.1.3 twice.  Both times were the same result.  The device detection and use while in the installer was very good.  When the machine booted into the new system both times the keyboard was non operational.  On linux it is a 104 key US keyboard made by IBM (it's pretty old I guess).

Because it seemed like it might help, I stuck with the keyboard the installer had detected, rather than force a US keyboard like I did in the first go round.  No luck, same result in the installed system both times, no keyboard.

I hope that helps, I wish I could send something but I cannot.  I forgot, I tried to install the package system and that failed "probably there aren't any packages said the installer".  It couldn't find pkgin or similar name at the ftp site.


>Fix:
Can't help, sorry.

>Audit-Trail:
From: Martin Husemann <martin@duskware.de>
To: gnats-bugs@NetBSD.org
Cc: install-manager@netbsd.org, gnats-admin@netbsd.org,
	netbsd-bugs@netbsd.org
Subject: Re: install/48557: 6.1.3 installed just perfect.  When I rebooted, the kbd didn't work, could not log in.
Date: Tue, 28 Jan 2014 22:00:03 +0100

 Is your keyboard connected via USB?
 If so, can you try unplugging it (as early as possible) and replug it
 once the kernel has shown some usb related messages (ehci/uhci/ohci or
 similar)?

 Martin

From: John Watts <john.watts@shaw.ca>
To: gnats-bugs@NetBSD.org
Cc: 
Subject: Re: install/48557: 6.1.3 installed just perfect.  When I rebooted,
 the kbd didn't work, could not log in.
Date: Tue, 28 Jan 2014 16:05:55 -0700

 On Tue, 28 Jan 2014 21:05:00 +0000 (UTC)
 Martin Husemann <martin@duskware.de> wrote:

 > The following reply was made to PR install/48557; it has been noted
 > by GNATS.
 > 
 > From: Martin Husemann <martin@duskware.de>
 > To: gnats-bugs@NetBSD.org
 > Cc: install-manager@netbsd.org, gnats-admin@netbsd.org,
 > 	netbsd-bugs@netbsd.org
 > Subject: Re: install/48557: 6.1.3 installed just perfect.  When I
 > rebooted, the kbd didn't work, could not log in. Date: Tue, 28 Jan
 > 2014 22:00:03 +0100
 > 
 >  Is your keyboard connected via USB?
 >  If so, can you try unplugging it (as early as possible) and replug it
 >  once the kernel has shown some usb related messages (ehci/uhci/ohci
 > or similar)?

 >
 > Martin
 >

 Yes, I use a USB keyboard.

 I tried this procedure about 6 times without success.  The first few
 times there was a message in the "neighbourhood" of the network
 configuration step which said "uhub2 device problem, disabling port 4.
 Then the start up sequence continued to login, which failed (no kbd
 function).

 The last few times I didn't see that message, but there was a new
 sequence of lines referring to filesystem check procedures - I have
 been recovering by just pushing the start button and holding it in for
 a few seconds.

 *New information* 
 I tried a new keyboard that I just bought for another machine.  It is a
 "dasKeyboard" with the older type keyswitches.  It worked perfectly, I
 just plugged it in and NetBSD booted and allowed login and everything
 worked perfectly.  This (expensive) keyboard is a slightly strange
 beast, it is usb, but the cable from the keyboard has *two* usb
 connectors on the end. You plug them both in and the keyboard works,
 plus there are two functioning USB sockets on the right hand edge of
 the keyboard itself. I like.  You get a working keyboard and you get
 your usb slots back too, in a more convenient spot.  I can now attach
 my wireless mouse radio gadget, right close to the mouse but not in the
 way at all.  If you want to google (I am not selling the keyboards, just
 providing picture):

 Das Keyboard Professional Keyboard with Quiet Keys (DASK3MKPRORED)

 * End goodnews*

 I have still another keyboard, quite similar to the first keyboard I
 tried (this one is a Lenovo "ibm" style keyboard).  It didn't work
 either.  I have a little USB/PS2 adapter.  I put it on the end of the
 usb cable of the lenovo and plugged it into the little ps2 connection.
 gigabyte had marked the ps2 plug with both a keyboard symbol and a
 mouse symbol so if it had been a true ps2 cable it should have
 worked.  It didn't work in this case though.

 Final result is that NetBSD likes dasKeyboard usb keyboards and *does
 not like* ibm or lenovo usb keyboards.  Meanwhile, the daskeyboard, the
 ibm and the lenovo keyboards  (all usb connection type) all work on
 windows, linux (debian) but others too, and Openbsd and freebsd too.  I
 think I have had the IBM one for at least 20 years.  I have gone
 through a few of the lenovo ones (3?) but they have been OK.  I bought
 the das Keyboard one because I thought it might be the reincarnation of
 the old IBM keyboards from back then.  (Pretty good, but I don't think
 so.)

 I have no idea what that all adds up to.  I am now able to investigate
 NetBSD though, that's the good news for me.  

 If you have any other questions about my experience here, please send
 email, I would be happy to assist if I can.

 Best wishes.

 John Watts
 Cranbrook, British Columbia, Canada



From: Nick Hudson <skrll@netbsd.org>
To: gnats-bugs@NetBSD.org
Cc: John Watts <john.watts@shaw.ca>, install-manager@netbsd.org, 
 gnats-admin@netbsd.org, netbsd-bugs@netbsd.org
Subject: Re: install/48557: 6.1.3 installed just perfect.  When I rebooted,
 the kbd didn't work, could not log in.
Date: Wed, 29 Jan 2014 11:51:23 +0000

 On 01/29/14 00:30, John Watts wrote:
 > The following reply was made to PR install/48557; it has been noted by GNATS.
 >
 > From: John Watts <john.watts@shaw.ca>
 > To: gnats-bugs@NetBSD.org
 > Cc:
 > Subject: Re: install/48557: 6.1.3 installed just perfect.  When I rebooted,
 >   the kbd didn't work, could not log in.
 > Date: Tue, 28 Jan 2014 16:05:55 -0700
 >
 >   On Tue, 28 Jan 2014 21:05:00 +0000 (UTC)
 >   Martin Husemann <martin@duskware.de> wrote:
 >   
 >   > The following reply was made to PR install/48557; it has been noted
 >   > by GNATS.
 >   >
 >   > From: Martin Husemann <martin@duskware.de>
 >   > To: gnats-bugs@NetBSD.org
 >   > Cc: install-manager@netbsd.org, gnats-admin@netbsd.org,
 >   > 	netbsd-bugs@netbsd.org
 >   > Subject: Re: install/48557: 6.1.3 installed just perfect.  When I
 >   > rebooted, the kbd didn't work, could not log in. Date: Tue, 28 Jan
 >   > 2014 22:00:03 +0100
 >   >
 >   >  Is your keyboard connected via USB?
 >   >  If so, can you try unplugging it (as early as possible) and replug it
 >   >  once the kernel has shown some usb related messages (ehci/uhci/ohci
 >   > or similar)?
 >   
 >   >
 >   > Martin
 >   >
 >   
 >   Yes, I use a USB keyboard.
 >   
 >   I tried this procedure about 6 times without success.  The first few
 >   times there was a message in the "neighbourhood" of the network
 >   configuration step which said "uhub2 device problem, disabling port 4.
 >   Then the start up sequence continued to login, which failed (no kbd
 >   function).

 Can you try a -current kernel to see if it resolves your keyboard 
 problems, e.g.

 ftp://nyftp.netbsd.org/pub/NetBSD-daily/HEAD/201401281340Z/amd64/binary/kernel/netbsd-GENERIC.gz 


 Also, I think netbsd 6 is pending a pullup that might resolve your 
 problem. I've put a kernel with the fixes here

 http://ftp.netbsd.org/pub/NetBSD/misc/skrll/amd64.netbsd6

 Thanks,
 Nick

From: David Laight <david@l8s.co.uk>
To: gnats-bugs@NetBSD.org
Cc: 
Subject: Re: install/48557: 6.1.3 installed just perfect.  When I rebooted, the kbd didn't work, could not log in.
Date: Wed, 29 Jan 2014 18:31:09 +0000

 On Wed, Jan 29, 2014 at 12:30:01AM +0000, John Watts wrote:
 >  
 >  *New information* 
 >  I tried a new keyboard that I just bought for another machine.  It is a
 >  "dasKeyboard" with the older type keyswitches.  It worked perfectly, I
 >  just plugged it in and NetBSD booted and allowed login and everything
 >  worked perfectly.  This (expensive) keyboard is a slightly strange
 >  beast, it is usb, but the cable from the keyboard has *two* usb
 >  connectors on the end. You plug them both in and the keyboard works,
 >  plus there are two functioning USB sockets on the right hand edge of
 >  the keyboard itself. I like.  You get a working keyboard and you get
 >  your usb slots back too, in a more convenient spot.  I can now attach
 >  my wireless mouse radio gadget, right close to the mouse but not in the
 >  way at all.  If you want to google (I am not selling the keyboards, just
 >  providing picture):

 At a guess the second USB connector goes to a USB hub inside the keyboard.

 >  I have still another keyboard, quite similar to the first keyboard I
 >  tried (this one is a Lenovo "ibm" style keyboard).  It didn't work
 >  either.  I have a little USB/PS2 adapter.  I put it on the end of the
 >  usb cable of the lenovo and plugged it into the little ps2 connection.
 >  gigabyte had marked the ps2 plug with both a keyboard symbol and a
 >  mouse symbol so if it had been a true ps2 cable it should have
 >  worked.  It didn't work in this case though.

 Nope, those adapters are simple electrical converters.
 They work because some keyboards and mice auto-detect whether they
 are connected to USB or PS/2 ports.

 	David

 -- 
 David Laight: david@l8s.co.uk

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