NetBSD Problem Report #53026

From www@NetBSD.org  Wed Feb 14 11:31:38 2018
Return-Path: <www@NetBSD.org>
Received: from mail.netbsd.org (mail.netbsd.org [199.233.217.200])
	(using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
	(Client CN "mail.NetBSD.org", Issuer "mail.NetBSD.org CA" (not verified))
	by mollari.NetBSD.org (Postfix) with ESMTPS id E18F97A221
	for <gnats-bugs@gnats.NetBSD.org>; Wed, 14 Feb 2018 11:31:37 +0000 (UTC)
Message-Id: <20180214113137.13D697A262@mollari.NetBSD.org>
Date: Wed, 14 Feb 2018 11:31:37 +0000 (UTC)
From: ap98nb26u@gmail.com
Reply-To: ap98nb26u@gmail.com
To: gnats-bugs@NetBSD.org
Subject: libreoffice 6.0.1.1 startup failure
X-Send-Pr-Version: www-1.0

>Number:         53026
>Category:       pkg
>Synopsis:       libreoffice 6.0.1.1 startup failure
>Confidential:   no
>Severity:       critical
>Priority:       high
>Responsible:    ryoon
>State:          open
>Class:          sw-bug
>Submitter-Id:   net
>Arrival-Date:   Wed Feb 14 11:35:00 +0000 2018
>Last-Modified:  Thu Feb 15 08:37:43 +0000 2018
>Originator:     ITOU Keiki
>Release:        8.99.8, pkgsrc as of 2018/02/13
>Organization:
>Environment:
NetBSD atomic 8.99.8 NetBSD 8.99.8 (GENERIC) #0: Mon Dec 11 01:47:45 JST 2017  keiki@atomic:/usr/src/sys/arch/amd64/compile/obj/GENERIC amd64

>Description:
misc/libreoffice 6.0.1.1 built and installed successfully, but it fails to start.

>How-To-Repeat:
$ soffice
javaPathHelper' not found
Application Error
$ 

ktrace log shows that the soffice.bin got SEGV.

javaPathHelper does not exist in NetBSD but it is not a big issue.
>Fix:
unknown.

$ kdump|grep PSIG
 17171      1 soffice.bin PSIG  SIGSEGV caught handler=0x786dc3c33190 mask=(1,2,3,4,5,6,7,8,10,11,12,13,14,15,16,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63): code=SEGV_ACCERR, addr=0x786db9089914, trap=4)
$ 

>Release-Note:

>Audit-Trail:
From: =?UTF-8?B?5LyK6Jek5oG16Lyd?= <ap98nb26u@gmail.com>
To: gnats-bugs@netbsd.org
Cc: 
Subject: Re: pkg/53026: libreoffice 6.0.1.1 startup failure
Date: Wed, 14 Feb 2018 20:51:09 +0900

 --001a114aaaa4312b0c05652abaa7
 Content-Type: text/plain; charset="UTF-8"

 I'll add some back trace info. Hope this helps.

 $ gdb /usr/pkg/libreoffice-6.0.1.1/lib/libreoffice/program/soffice.bin
 GNU gdb (GDB) 8.0.1
 Copyright (C) 2017 Free Software Foundation, Inc.
 License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html
 >
 This is free software: you are free to change and redistribute it.
 There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
 and "show warranty" for details.
 This GDB was configured as "x86_64--netbsd".
 Type "show configuration" for configuration details.
 For bug reporting instructions, please see:
 <http://www.gnu.org/software/gdb/bugs/>.
 Find the GDB manual and other documentation resources online at:
 <http://www.gnu.org/software/gdb/documentation/>.
 For help, type "help".
 Type "apropos word" to search for commands related to "word"...
 Reading symbols from
 /usr/pkg/libreoffice-6.0.1.1/lib/libreoffice/program/soffice.bin...(no
 debugging symbols found)...done.
 (gdb) run
 Starting program:
 /usr/pkg/libreoffice-6.0.1.1/lib/libreoffice/program/soffice.bin
 [New process 24912]

 Thread 2 received signal SIGTRAP, Trace/breakpoint trap.
 [Switching to LWP 2 of process 24912]
 0x000072b29f8a96aa in ___lwp_park60 () from /usr/lib/libc.so.12
 (gdb) bt
 #0  0x000072b29f8a96aa in ___lwp_park60 () from /usr/lib/libc.so.12
 #1  0x000072b29fc09ee3 in pthread_cond_timedwait ()
    from /usr/lib/libpthread.so.1
 #2  0x000072b2a041540e in rtl_cache_wsupdate_all(void*) ()
    from /usr/pkg/libreoffice-6.0.1.1/lib/libreoffice/program/libuno_sal.so.3
 #3  0x000072b29fc0b8b5 in ?? () from /usr/lib/libpthread.so.1
 #4  0x000072b29f88d020 in ?? () from /usr/lib/libc.so.12
 #5  0x00010102464c457f in ?? ()
 #6  0x0000000000000000 in ?? ()
 (gdb)



 ITOU Keiki

 --001a114aaaa4312b0c05652abaa7
 Content-Type: text/html; charset="UTF-8"
 Content-Transfer-Encoding: quoted-printable

 <div dir=3D"ltr"><div>I&#39;ll add some back trace info. Hope this helps.</=
 div><div><br></div><div>$ gdb /usr/pkg/libreoffice-6.0.1.1/lib/libreoffice/=
 program/soffice.bin</div><div>GNU gdb (GDB) 8.0.1</div><div>Copyright (C) 2=
 017 Free Software Foundation, Inc.</div><div>License GPLv3+: GNU GPL versio=
 n 3 or later &lt;<a href=3D"http://gnu.org/licenses/gpl.html">http://gnu.or=
 g/licenses/gpl.html</a>&gt;</div><div>This is free software: you are free t=
 o change and redistribute it.</div><div>There is NO WARRANTY, to the extent=
  permitted by law.=C2=A0 Type &quot;show copying&quot;</div><div>and &quot;=
 show warranty&quot; for details.</div><div>This GDB was configured as &quot=
 ;x86_64--netbsd&quot;.</div><div>Type &quot;show configuration&quot; for co=
 nfiguration details.</div><div>For bug reporting instructions, please see:<=
 /div><div>&lt;<a href=3D"http://www.gnu.org/software/gdb/bugs/">http://www.=
 gnu.org/software/gdb/bugs/</a>&gt;.</div><div>Find the GDB manual and other=
  documentation resources online at:</div><div>&lt;<a href=3D"http://www.gnu=
 .org/software/gdb/documentation/">http://www.gnu.org/software/gdb/documenta=
 tion/</a>&gt;.</div><div>For help, type &quot;help&quot;.</div><div>Type &q=
 uot;apropos word&quot; to search for commands related to &quot;word&quot;..=
 .</div><div>Reading symbols from /usr/pkg/libreoffice-6.0.1.1/lib/libreoffi=
 ce/program/soffice.bin...(no debugging symbols found)...done.</div><div>(gd=
 b) run</div><div>Starting program: /usr/pkg/libreoffice-6.0.1.1/lib/libreof=
 fice/program/soffice.bin=C2=A0</div><div>[New process 24912]</div><div><br>=
 </div><div>Thread 2 received signal SIGTRAP, Trace/breakpoint trap.</div><d=
 iv>[Switching to LWP 2 of process 24912]</div><div>0x000072b29f8a96aa in __=
 _lwp_park60 () from /usr/lib/libc.so.12</div><div>(gdb) bt</div><div>#0=C2=
 =A0 0x000072b29f8a96aa in ___lwp_park60 () from /usr/lib/libc.so.12</div><d=
 iv>#1=C2=A0 0x000072b29fc09ee3 in pthread_cond_timedwait ()</div><div>=C2=
 =A0 =C2=A0from /usr/lib/libpthread.so.1</div><div>#2=C2=A0 0x000072b2a04154=
 0e in rtl_cache_wsupdate_all(void*) ()</div><div>=C2=A0 =C2=A0from /usr/pkg=
 /libreoffice-6.0.1.1/lib/libreoffice/program/libuno_sal.so.3</div><div>#3=
 =C2=A0 0x000072b29fc0b8b5 in ?? () from /usr/lib/libpthread.so.1</div><div>=
 #4=C2=A0 0x000072b29f88d020 in ?? () from /usr/lib/libc.so.12</div><div>#5=
 =C2=A0 0x00010102464c457f in ?? ()</div><div>#6=C2=A0 0x0000000000000000 in=
  ?? ()</div><div>(gdb)=C2=A0</div><div><br></div><div><br></div><div><br></=
 div><div class=3D"gmail_extra">ITOU Keiki</div><div class=3D"gmail_extra"><=
 br></div></div>

 --001a114aaaa4312b0c05652abaa7--

Responsible-Changed-From-To: pkg-manager->ryoon
Responsible-Changed-By: bsiegert@NetBSD.org
Responsible-Changed-When: Thu, 15 Feb 2018 08:37:43 +0000
Responsible-Changed-Why:
Over to maintainer


>Unformatted:

NetBSD Home
NetBSD PR Database Search

(Contact us) $NetBSD: query-full-pr,v 1.43 2018/01/16 07:36:43 maya Exp $
$NetBSD: gnats_config.sh,v 1.9 2014/08/02 14:16:04 spz Exp $
Copyright © 1994-2017 The NetBSD Foundation, Inc. ALL RIGHTS RESERVED.