GNATS PR handling performance report for 2019

Automatically generated on 7 Aug 2020 10:00:01 GMT

Problem report transaction rate in 2019

The "Closed" count in the table below is for problem reports closed in that month, regardless of when they were originally opened.

JanFebMarAprMayJunJulAugSepOctNovDecTOTALPR/dayPR/month
Opened10897655610978909271805890994383
Closed101654257776857104114866054885274
net73223-1321033-12-43-6-236109

There were 5798 problem reports left unresolved at the end of 2019, a 2% increase from 2018.


Performance on problem reports originating in 2019

For problem reports originating in 2019, here are the number opened and closed, the min/max/mean/median Time To Close per category, plus bucket counts for problem reports closed within certain time periods.

One month is defined as 30 days, and one year as 365 days.

CategoryOpenedClosedMin TTCMax TTCMean TTCMedian TTC1 hour1 day7 days30 days90 days1 year
bin966000:08:11
bin/53916
1y 2d 20:53:55
bin/53919
1m 22d 18:58:2321d 08:04:461 (2%)12 (20%)12 (20%)9 (15%)16 (27%)9 (15%)
install301700:10:36
install/53869
11m 14d 22:17:21
install/54065
3m 23d 20:26:55 1m 11d 00:14:331 (6%)3 (18%)2 (12%)1 (6%)3 (18%)7 (41%)
kern24814600:19:21
kern/54173
11m 10d 05:33:49
kern/54210
1m 18d 15:05:0710d 02:31:093 (2%)23 (16%)34 (23%)35 (24%)30 (21%)21 (14%)
lib542604:05:36
lib/53981
11m 11d 21:32:11
lib/54300
1m 11d 21:49:40 7d 19:03:162 (8%)11 (42%)8 (31%)2 (8%)3 (12%)
misc341502:05:02
misc/54410
10m 9d 02:25:44
misc/54018
1m 4d 15:54:25 3d 02:01:276 (40%)3 (20%)4 (27%)2 (13%)
pending8618:43:12
pending/54251
18d 13:25:29
pending/54466
6d 11:24:19 4d 05:08:221 (17%)3 (50%)2 (33%)
pkg34923300:04:21
pkg/54077
1y 4m 21d 23:37:17
pkg/53829
1m 19d 09:23:16 5d 19:41:219 (4%)53 (23%)61 (26%)42 (18%)34 (15%)26 (11%)
port-amd64241306:43:57
port-amd64/54115
1y 2m 22d 21:51:32
port-amd64/53890
4m 3d 20:21:25 2m 2d 04:04:313 (23%)2 (15%)3 (23%)4 (31%)
port-arm2013 2d 01:52:04
port-arm/54342
10m 01:13:54
port-arm/53853
1m 21d 06:40:1322d 05:26:202 (15%)6 (46%)3 (23%)2 (15%)
port-atari11 4d 13:08:50
port-atari/54325
4d 13:08:50
port-atari/54325
4d 13:08:50 4d 13:08:501 (100%)
port-evbarm13600:29:04
port-evbarm/54757
2m 5d 07:29:02
port-evbarm/54308
25d 15:09:5518d 08:51:591 (17%)1 (17%)2 (33%)2 (33%)
port-evbmips2116d 01:00:05
port-evbmips/54133
16d 01:00:05
port-evbmips/54133
16d 01:00:0516d 01:00:051 (100%)
port-hp30021 5m 4d 03:57:39
port-hp300/54255
5m 4d 03:57:39
port-hp300/54255
5m 4d 03:57:39 5m 4d 03:57:391 (100%)
port-i386106 1d 23:58:24
port-i386/54051
5m 7d 06:37:52
port-i386/54701
1m 16d 15:34:2213d 08:28:192 (33%)2 (33%)1 (17%)1 (17%)
port-macppc52 7m 15d 10:47:57
port-macppc/54537
11m 6d 20:16:17
port-macppc/54331
9m 11d 03:32:0711m 6d 20:16:172 (100%)
port-mips4205:44:33
port-mips/54309
1y 1m 4d 07:11:22
port-mips/54216
6m 19d 18:27:571y 1m 4d 07:11:221 (50%)
port-pmax11 1d 04:14:00
port-pmax/54037
1d 04:14:00
port-pmax/54037
1d 04:14:00 1d 04:14:001 (100%)
port-sgimips3100:56:27
port-sgimips/54578
00:56:27
port-sgimips/54578
00:56:2700:56:271 (100%)
port-sh311 3d 00:22:07
port-sh3/54141
3d 00:22:07
port-sh3/54141
3d 00:22:07 3d 00:22:071 (100%)
port-sparc6622:46:54
port-sparc/54140
8m 9d 03:05:43
port-sparc/54093
3m 12d 01:13:09 5m 18d 02:47:111 (17%)2 (33%)3 (50%)
port-sparc647410:58:36
port-sparc64/54221
8m 16d 00:26:24
port-sparc64/54211
2m 7d 20:20:19 9d 19:13:221 (25%)1 (25%)1 (25%)1 (25%)
port-vax22 9m 3d 07:16:33
port-vax/54089
1y 1m 7d 07:48:35
port-vax/54043
11m 7d 19:32:341y 1m 7d 07:48:351 (50%)
port-xen6523:47:46
port-xen/53965
1y 6m 3d 12:49:09
port-xen/53879
4m 7d 04:38:2011d 14:52:311 (20%)1 (20%)1 (20%)1 (20%)
security21 3m 15d 17:28:12
security/54384
3m 15d 17:28:12
security/54384
3m 15d 17:28:12 3m 15d 17:28:121 (100%)
toolchain462404:42:46
toolchain/53909
1y 13d 05:00:16
toolchain/54192
1m 29d 14:52:06 8d 02:06:225 (21%)7 (29%)5 (21%)2 (8%)4 (17%)
xsrc13720:11:11
xsrc/54457
7m 27d 03:32:19
xsrc/54167
1m 14d 09:59:1516d 05:34:071 (14%)2 (29%)3 (43%)1 (14%)
y2k1100:04:40
y2k/53882
00:04:40
y2k/53882
00:04:4000:04:401 (100%)

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