GNATS PR handling performance report for 2018

Automatically generated on 7 Aug 2020 08:00:00 GMT

Problem report transaction rate in 2018

The "Closed" count in the table below is for problem reports closed in that month, regardless of when they were originally opened.

JanFebMarAprMayJunJulAugSepOctNovDecTOTALPR/dayPR/month
Opened879282969481737680476367938378
Closed6213063778417410050135341311001140395
net25-38191910-93-2726-5513-68-33-202

There were 5689 problem reports left unresolved at the end of 2018, a 2% decrease from 2017.


Performance on problem reports originating in 2018

For problem reports originating in 2018, here are the number opened and closed, the min/max/mean/median Time To Close per category, plus bucket counts for problem reports closed within certain time periods.

One month is defined as 30 days, and one year as 365 days.

CategoryOpenedClosedMin TTCMax TTCMean TTCMedian TTC1 hour1 day7 days30 days90 days1 year
bin845000:37:22
bin/53756
1y 7m 17d 11:09:44
bin/53247
1m 24d 07:19:42 9d 08:17:502 (4%)10 (20%)12 (24%)10 (20%)10 (20%)3 (6%)
install191200:28:37
install/53820
1y 3m 18d 00:50:22
install/53574
1m 24d 09:47:16 3d 01:14:242 (17%)2 (17%)4 (33%)2 (17%)1 (8%)
kern19511400:08:34
kern/53474
2y 1m 18d 06:53:59
kern/53199
3m 10d 01:26:3116d 12:40:283 (3%)18 (16%)25 (22%)19 (17%)24 (21%)13 (11%)
lib542700:17:29
lib/53477
2y 4m 3d 00:58:49
lib/53003
2m 9d 18:53:27 4d 06:23:401 (4%)10 (37%)6 (22%)4 (15%)2 (7%)3 (11%)
misc291700:46:06
misc/52989
2y 3m 26d 02:21:33
misc/53091
4m 21d 04:40:1514d 08:00:401 (6%)4 (24%)2 (12%)2 (12%)3 (18%)1 (6%)
pending101003:14:59
pending/53041
25d 05:01:07
pending/52906
9d 11:53:2010d 16:53:461 (10%)3 (30%)6 (60%)
pkg36326100:02:54
pkg/53187
2y 2m 6d 03:06:23
pkg/53111
3m 8d 07:58:2310d 21:06:5413 (5%)58 (22%)48 (18%)47 (18%)36 (14%)34 (13%)
port-amd642212 1d 01:44:35
port-amd64/53045
1y 9m 1d 18:49:38
port-amd64/52966
5m 22d 23:46:04 1m 11d 14:13:144 (33%)1 (8%)3 (25%)
port-arm171003:34:58
port-arm/53338
1y 4m 15d 16:12:03
port-arm/53185
5m 4d 13:23:0728d 22:19:222 (20%)1 (10%)3 (30%)2 (20%)
port-arm32211y 8m 3d 13:16:19
port-arm32/53079
1y 8m 3d 13:16:19
port-arm32/53079
1y 8m 3d 13:16:191y 8m 3d 13:16:19
port-evbarm11601:22:11
port-evbarm/53693
6m 16d 01:39:49
port-evbarm/52984
1m 26d 21:47:4125d 05:45:311 (17%)2 (33%)1 (17%)1 (17%)1 (17%)
port-hpcmips111y 11m 13d 14:21:13
port-hpcmips/53131
1y 11m 13d 14:21:13
port-hpcmips/53131
1y 11m 13d 14:21:131y 11m 13d 14:21:13
port-hppa21 2m 24d 09:31:01
port-hppa/53619
2m 24d 09:31:01
port-hppa/53619
2m 24d 09:31:01 2m 24d 09:31:011 (100%)
port-i38614602:38:13
port-i386/53629
5m 2d 09:00:47
port-i386/53786
1m 11d 19:35:5226d 09:43:381 (17%)2 (33%)1 (17%)1 (17%)1 (17%)
port-luna68k1100:27:55
port-luna68k/53000
00:27:55
port-luna68k/53000
00:27:5500:27:551 (100%)
port-macppc13916:24:29
port-macppc/52948
1y 10m 16d 01:04:05
port-macppc/53360
4m 26d 07:54:07 7d 18:04:401 (11%)3 (33%)2 (22%)1 (11%)
port-mips6602:41:36
port-mips/52940
2y 1m 25d 16:15:44
port-mips/52914
8m 9d 03:01:52 3m 23d 20:27:463 (50%)1 (17%)
port-newsmips11 1m 27d 06:19:26
port-newsmips/53626
1m 27d 06:19:26
port-newsmips/53626
1m 27d 06:19:26 1m 27d 06:19:261 (100%)
port-pmax21 2m 22:12:20
port-pmax/53611
2m 22:12:20
port-pmax/53611
2m 22:12:20 2m 22:12:201 (100%)
port-powerpc11 9d 15:58:24
port-powerpc/52908
9d 15:58:24
port-powerpc/52908
9d 15:58:24 9d 15:58:241 (100%)
port-sgimips11901:03:11
port-sgimips/53791
5m 2d 14:40:01
port-sgimips/53378
2m 12d 07:18:39 2m 9d 22:03:151 (11%)1 (11%)5 (56%)2 (22%)
port-sparc2102:17:11
port-sparc/53014
02:17:11
port-sparc/53014
02:17:1102:17:111 (100%)
port-sparc641119:05:28
port-sparc64/53253
19:05:28
port-sparc64/53253
19:05:2819:05:281 (100%)
port-vax2202:05:03
port-vax/53149
1m 12d 02:08:52
port-vax/53039
21d 02:06:57 1m 12d 02:08:521 (50%)1 (50%)
port-xen121012:37:03
port-xen/52978
2y 3m 11d 19:34:26
port-xen/53130
6m 10d 16:41:41 2m 03:43:352 (20%)1 (10%)2 (20%)2 (20%)1 (10%)
port-zaurus112y 7d 20:03:13
port-zaurus/53374
2y 7d 20:03:13
port-zaurus/53374
2y 7d 20:03:132y 7d 20:03:13
standards4303:58:57
standards/53393
1d 06:49:26
standards/53563
18:00:2119:12:412 (67%)1 (33%)
toolchain472602:50:23
toolchain/53440
1y 5m 22d 03:17:05
toolchain/53176
2m 16d 17:14:1229d 17:15:125 (19%)2 (8%)7 (27%)7 (27%)4 (15%)
xsrc3117d 08:22:56
xsrc/53337
17d 08:22:56
xsrc/53337
17d 08:22:5617d 08:22:561 (100%)

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